We have announced today that we will resume our services between Europe and Australia and Asia and Europe on Wednesday 21 April (local times)

Scheduled services between Australia and Europe via Asia will recommence tomorrow Thursday 22 April.

Qantas is working with the relevant airport authorities to gain the appropriate clearances to operate supplementary flights between Australia and Europe.

Qantas has made further changes to its scheduled services.

The following flights will operate on Wednesday 21 April 2010

From London to Australia

• QF8232 London to Sydney via Singapore scheduled to depart at 1205 local time
• QF8230 London to Melbourne via Hong Kong scheduled to depart at 1220 local time

From Asia to London/Frankfurt

• QF8205 Singapore to Frankfurt scheduled to depart at 2320 local time
• QF8209 Singapore to London scheduled to depart at 2305 local time
• QF8201 Bangkok to London scheduled to depart at 0045 (Thursday 22 April) local time
• QF8231 Singapore to London scheduled to depart at 2359 local time
• QF8229 Hong Kong to London scheduled to depart at 0735 Thursday 22 April local time.

On Thursday 22 April Qantas will recommence normal scheduled services from Australia to Europe. Customers booked on the following flights are confirmed for travel:

• QF9 Melbourne to London scheduled to depart at 1530 local time
• QF5 Sydney to Frankfurt scheduled to depart at 1550 local time
• QF31 Sydney to London scheduled to depart at 1615 local time
• QF1 Sydney to London scheduled to depart at 1700 local time
• QF29 Melbourne to London scheduled to depart at 2300 local time

Customers who were booked on cancelled flights are advised not to proceed to the airport. Qantas will endevour to contact you regarding rebooking options on the next available services.

Refunds

• Any refund penalties will be waived for tickets issued prior to 17 April 2010.
• This excludes penalties imposed by suppliers or 3rd parties.

To request a refund, email your consultant or our refunds manager with your details and cc in This e-mail address is being protected from spambots. You need JavaScript enabled to view it but you can post it if its more convenient, then please send your tickets (or e ticket booking confirmation) with a covering letter by Recorded Delivery to:

Customer Services

roundtheworldflights.com

102 Islington High Street

London

N1 8EG

Refunds do take a while - 12 months is not unusual but on average 3 - 6 months is usually what they take.