British Airways (BA) has advised that their cabin crew will take industrial action on the following dates:

• 18 to 22 May 2010
• 24 to 28 May 2010
• 30 May to 3 June 2010
• 5 to 9 June 2010

During these strike dates it may be necessary for BA to cancel services and this may impact Qantas (QF) codeshare services operated by British Airways.

All Qantas operated services will not be impacted by this disruption. BA are currently reviewing their schedule and have advised QF that they will notify changes as soon as possible. Customers travelling on BA flight numbers are advised to visit ba.com for the latest information on BA operated services. Qantas will continue to monitor the situation to minimise any impact this strike period may have on our customers. The following outlines the options available to Qantas customers holding a valid Qantas RTW for travel between 18 May to 11 June 2010 (inclusive) and travelling on British Airways operated services.

Passengers may, without penalty:

• Defer travel for up to 30 November 2010
• Re-route travel via the most direct routing using Qantas or British Airways
• Return to the origin port via the most direct routing using Qantas or British Airways
• Retain the value of the ticket in credit for future travel within ticket validity 12 months from the date of issue. If the new fare is lower than the existing ticket fare, a refund of the residual value will apply. If the new fare is more expensive then the existing ticket fare, the fare difference is payable by passenger. Applicable taxes may apply.

Conditions:

• All changes to travel dates must be made prior to original ticketed departure date
• New travel dates must be no later than 6 months after the original flight but no later than 30 November 2010
• The new flight must be booked in the same cabin and same booking class of travel (eg First, Business, Premium Economy or Economy).
• Lowest available booking class in the same cabin as original ticket can be used when rebooking to a Qantas or British Airways flight number if original booking class is not available during travel period 18 May to 11 June 2010 inclusive.
• Any additional ticket taxes applicable to new routing must be collected at time of ticket reissue
• All other rules and conditions of the ticket remain unchanged
• Any third party costs/penalties, such as hotel or other ground operator fees incurred will not be waived by Qantas