If you are visiting or transiting through the USA you must provide additional information as explained below.

If you are entering, departing or connecting through the USA from 1st November 2010 you must provide passenger information required by the US authorities under the Secure Flight Program. No airline will allow a passenger to board a flight to or from the USA unless clearance has been received at least 3 days prior to departure.

The following information is mandatory for each passenger:

Full name exactly as it appears on the passenger's passport (including any middle names)
Date of birth
Gender

What do you need to do?

You must provide this information to us at the time of booking. If you do not have this, you can still make your booking and email the information to us as soon as possible afterwards. It may also be possible for you to provide the information via the relevant airline’s (see below)

In addition, if you are travelling on the Visa Waiver Program, you will need to apply for an electronic travel authorisation known as ESTA at the US Department of Homeland Security ESTA website. You must do this at least 72 hours before departure. There is a fee of US$14 per person for the ESTA.

What happens if I am abroad or already in the USA?

If you are flying with Qantas or British Airways, you must enter the data via the airline’s website (see below)

With Qantas at  Manage Your Booking

With British Airways Manage My Booking

If you are flying with any other airline you must email your consultant or This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the data in the following format:

SI.P1/DOCS*////13JAN76/M//SMITH/JOHN/GEOFFREY

13JAN76 = date of birth, M = gender, SMITH = surname, JOHN = first name and GEOFFREY = middle name.

What is the Secure Flight Program?

Secure Flight enables pre-screening of passenger information against USA Federal Government watch lists. Watch list matching applies to all domestic and international passengers travelling on flights into, out of, within, or over the USA. The stated objectives of the program are to:

• identify known and suspected terrorists;
• prevent individuals on the No Fly List (and in some circumstances, other watch lists maintained by the USA Federal Government) from boarding an aircraft to the USA;
• identify individuals on the Selected List for enhanced screening to determine if they are permitted to board an aircraft;
• facilitate passenger air travel by allowing cleared passengers to continue with their travel to the USA; and
• protect individuals' privacy.

What happens if I fail to provide this information?

If you have not provided your full name, date of birth and gender at the time of booking, your tickets will not be issued. If your ticket has already been issued or you are already travelling, you may be denied boarding at the airport.

We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to provide the mandatory Secure Flight Passenger Data. Furthermore, we accept no liability for any cancellations or airline charges due to your failure to provide the mandatory Secure Flight Passenger Data. In the event that your failure to provide the mandatory Secure Flight Passenger Data results in charges, you will be responsible for these accordingly.

Please be aware that Secure Flight bears no relation to Advanced Passenger Information System (APIS) or Electronic System for Travel Authorisation (ESTA) and this information must still be provided separately.  Secure Flight is intended to address the security and efficiency of airline watch list checking. Compliance with Secure Flight is mandatory for all carriers operating within US airspace.