Booking Process

 

roundtheworldflights.com has been organising big globetrotting adventures since 1997. Our staff members are unashamed travel geeks; we pride ourselves on knowing the obscure tricks that get the cheapest deals, and our ability to join even the most ambitious routes together. But despite such pseudo-superhuman powers, we do need some input from you if we’re going to get your trip just right. So here’s a nine step plan for making everything go smoothly...

 

1. Time it right

Work out when you want to get the hell out of here – prices fluctuate according to season. As a rough guide, you should try and avoid departures around Easter and Christmas and again in July and August, as this is when fares are highest. The cheapest deals tend to be for between mid-April and mid-June. It’s all about supply and demand; if you must go in high season, book as early as possible and be aware that flights to the UK in early January can be lacking in availability.

Prices by month go roughly as follows – low season prices are cheapest, shoulder season prices are a little higher but often only £50 to £150 more. High season is when you’ll need a Scrooge McDuck-style tower of money to fritter away.

January - High / Shoulder season
February - Shoulder season
March - Shoulder season
April - Shoulder / Low season
May - Low season
June - Low / High season
July - High season
August - High / Shoulder season
September - Shoulder season
October - Shoulder season
November – Shoulder season
December - Shoulder / High season (the difference in price between a December 10th and December 20th departure can be staggeringly big).

2. Sketch out a route

The next task is to work out, even if very roughly, where you want to go. Get a map, get some guide books, talk to friends, and put a few places in roughly geographic order. Going the US – the Pacific – New Zealand – Australia – Asia will work out far cheaper than randomly criss-crossing the globe. It’s also worth exploring roundtheworldflights.com site – the Destinations Blogs, Planning section and exclusive Route Planner are great tools. If you’re quite open but have a limited budget, it may be better to search ticket options by price. For example, some RTW tickets cost less than £999.

3. Pick up the phone

Once you’ve a rough idea of where you want to go when, it’s time to either visit roundtheworldflights.com at Third Floor, 32-33 Upper Street in London (very near Angel tube station) or give us a call on 020 7704 5700.

There’s a lot to discuss and sort out – expect to spend around half an hour getting the best options cleared up with one of roundtheworldflights.com’s experts. It’s probably best if you’re not on your mobile at the supermarket check out. A world map and calendar wouldn’t go amiss either.

No route is impossible – but some work out a lot cheaper than others. The experts are called experts for a reason – they know how to fiddle with the dates and switch the odd city around to get substantially better deals from the airlines.

4. Make a provisional reservation

Once the dates and route are agreed, it’s time to make a provisional reservation. This means holding seats on various flights so a clearer itinerary – with flight times, durations and transit times – can be put together. Your full name as it appears on your passport are required. We also need your DOB's if you're travelling via the States.

5. Think about any extras

It’s wise to pre-book at least the first night’s accommodation in every destination you’re visiting. Arriving after a long flight to find that everywhere’s booked up is no fun at all. roundtheworldflights.com’s experts can help you pick out good hotel options.  We have some great online brochures too that all you to pick accommodation, tours or campervan hire here. Another extra that should in no way be considered optional is travel insurance. You may save a few quid by not taking it, but it will cost you a lot, lot more if something goes wrong while you’re away. There are many travel insurance options out there, but roundtheworldflights.com sells a decently-priced policy specifically designed for longer, multi-destination trips.

6. Deposit and booking

The seats can be held for a day or so. To continue to hold them, a non-refundable deposit of £75 or 10% of the flight cost is required (whichever is greater). From here on, any route or date changes are possible, but the airlines will probably charge extra for them. If you are booking any hotels or hire cars at the same time, a non-refundable 10% deposit is usually required.

7. Check your documents

After the deposit is paid, you’ll be e-mailed a booking confirmation, an ATOL certificate and a full itinerary with flight details and costings, plus the terms and conditions. It’s wise to check this thoroughly to ensure that everything is as you wish it to be.

8. Final payment

Generally, final full payment is due within 6 to 13 days of the booking being made and the deposit being taken. Some airlines are more lenient on this, but be aware that once final payment is taken, governments or airlines can’t pass on any tax rises or dubious fuel surcharges. In other words, the sooner you can pay for the lot, the better.

9. Pick up your tickets

Once final payment is taken, your tickets will be sent out. In rare cases, these will arrive in the post, but 99% of them are e-tickets these days, and your booking confirmation and full flight itinerary will be sent to your chosen e-mail address straight away. You can then check your itinerary online at our View Trip service. Then it's on with the detailed planning of your trip - it's certainly worth reading 12 things to do before you take off

 

 

 

by Stuart Lodge

Concierge Service



Our RTW Concierge Service - Save up to £335*!
Your RTW concierge is here to help make your RTW adventure as enjoyable and hassle free as possible, as well as saving you time and money by offering you total support throughout your travels – the service is completely free, so the only costs incurred will be from airlines or other third parties (eg hotels or tour companies). This service is exclusive to ALL our customers! Here’s what your Our RTW Concierge Service can do for you:

  • Friendly help and advice on all your travel arrangements including hotels and RTW insurance
  • RTW date changes
  • Same day response when possible
  • Specialist RTW knowledge from the original RTW company
  • No administration fees – Our RTW Concierge service is free!
  • 10% off our RTW insurance
  • Round the world flights is what we do and we've sent over 70,000 people round the world
  • In the last few years. It's why we're Number 1 on Google and why we're recommended in over 70 Lonely Planet, Footprint, RG and Fodders guide books and countless newspaper recommendations here
  • We also have loads of recommendations on Facebook and Google

 

 

Very senior consultants - this is Geoff!
With expert knowledge in all the worldwide destinations, our success comes from our staff; as a result we offer passengers the best service and advice whilst booking bespoke tailor-made itineraries, whatever your budget. In-depth training and ongoing product education supplement our Consultants’ personal knowledge and experience. Our Staff have also travelled extensively and we actively encourage their ongoing travel, ensuring that they collectively have first hand knowledge of our destinations, and therefore the average experience of our team working in the travel industry is now over 10 years per consultant, and most consultants have travelled to over 40 countries - some to over 80. Between us all we have visited over 90% of the recognised countries and states on this planet. Meet our strongest asset - it's our Senior Travel Consultants

 

RTW low cost guarantee

We work extremely hard to bring you the most knowledgeable consultants and the lowest possible prices. We back this up with our RTW Price Guarantee, in the unlikely event that you find a cheaper RTW quote elsewhere in the UK, we will do our very best to beat it. The rules are here

Check your RTW itinerary online
The moment you make any RTW flight with roundtheworldflights.com you can take advantage of a specially designed system to look at your itinerary online - our new and convenient way for you to check your RTW flight itinerary online. No phone calls, no having to visit our offices, no emails or letters. Just a few clicks and you can see your full itinerary at home, at the office - even while you’re on your travels!

 


How will our RTW Concierge Service help you? Well by saving you £335
Not only are we committed to providing you with first class service during your world trip, we provide this with no administration fees! We have spent over 13 years learning all there is to know about round the world trips. And if there's one thing we've learnt, it is that no matter how organised you may be, something is bound to change. We have found on average, our customers require approximately six changes to their flight schedules during their journey at up to £50 per change. This could cost you around £300 with other travel companies, but with us, it's completely free! We also offer a 10% discount on our insurance for all our RTW passengers - that saves an additional £35. Thus saving £335 plus....

Ticket Changes once you have left the UK
We know that the ability to change dates on a round the world ticket is very important, especially if you are planning on being away for a long time. To make your trip as hassle free as possible, roundtheworldflights.com provides a free date change service once you're travelling (subject to seat availability in the same booking class). The only fees payable by you will be those passed on from the airline or other third parties if they apply.

What airline fees are payable ?
On many ticket types, there is no fee to change dates. On others there is a set airline fee. We will of course provide details of these fees when you book with us.


Why is the roundtheworldflights.com Free Date Change Service important ?
We are the original round the world travel company and we have sold over 80,000 round the world tickets, and since we set up in 1997, we were the first company to offer a centralised date change service for people on round the world tickets. Our customers have told us that some airline offices make an additional ‘service’ of anything between £25 and £150 when date changes are meant to be free, or add these service charges to the set fee if one applies. By using our service, you avoid these additional ‘service’ fees.

  • It isn’t always easy to get hold of airlines on the phone. They don’t usually accept or respond promptly to emails and phone calls involve lengthy waits on hold.
  • Depending on where you are in the world, you have no guarantee of airline staff speaking good English.
  • Staff at airline offices around the world are not always familiar with the all of the rules and intricacies of round the world tickets.


RTW tickets feature many different airlines on one ticket. Even when these are part of a well known airline alliance, the reality is that the ‘right hand doesn’t always talk to the left hand’. Airlines often use different reservation systems and often cannot change dates on other airlines, or see flights changed by other airlines. This means additional calls are needed to each carrier to co-ordinate your changes.

You can avoid all these potential headaches by booking with roundtheworldflights.com. Our customers tell us our free date change service is absolutely priceless, everything is processed by us in one place saving you time and money on your travels. Moreover, we don’t farm this process out to another office as some other companies do. Where possible, the consultant who made your original booking will look after you as you travel.

Just as is the case with booking your round the world ticket in the first place, the further in advance you do this, the better your chances will be of getting the dates you want!

Important Information

We will endeavour to get back to you ASAP (usually the same business day) and always within 72 hours. However please note that we cannot change any dates departing within 7 days and will also need at least 7 days notice to book any new dates – in these cases you must contact the airline directly . Please also note that we are only able to change certain airlines, and that sometimes a booking drops off our system and becomes embedded within an airline system after you have left the UK. In that case you MUST contact the airline directly. There are some fares that do not allow changes - ( please see your Booking Confirmation for details) and there are also some cases where although changes are permitted with the airline, they cannot be made by roundtheworldflights.com after you have left the UK. In these cases you MUST contact the airline directly.


How to change
If you want us to change your dates, please email your consultant and cc in This email address is being protected from spambots. You need JavaScript enabled to view it. with your ideal dates and advise how flexible you are eg plus 3 days, plus or minus 1 day etc. For security reasons we will not do this over the phone. Please include your roundtheworldflights.com Booking Number and the debit or credit card you wish to use for any airline fees that will be noted on your booking confirmation (with expiry date and 3 digit security number). If you do this when you are in a place where you are able to access your emails regularly then it will definitely make your life easier too.

Group Discount

 

We've got a seriously amazing offer for RTW travellers travelling in a group. roundtheworldflights.com will discount your RTW (No forms to fill out, no waiting, just a cool £40-£60 off the top).


roundtheworldflights.com Special Group Promotion

Purchase your RTW airfare from roundtheworldflights.com and receive the following discount (per passenger)

3 passengers = £30 discount
4 passengers = £45 discount
5 passengers = £60 discount


Rules and Restrictions:


  • You must book the same original RTW route throughout, and at the same time
  • Minimum purchase price is £1600 per person to qualify for the instant rebate.
  • Only one instant rebate granted per passenger.
  • This offer does not apply to Simple Round Trip or One Way tickets in Business, First or Economy class.
  • roundtheworldflights.com reserves the right to cancel or change this promotion at any time.

How to pay

 

The cheapest way to pay

 

Digital bank transfers from the UK

Bank transfers from within the UK are free to arrange digitally and are now the most popular way to pay. We can send you our bank details when you book. Two things to be aware of is that they can take a few days to clear and the price is only guaranteed when we receive funds in full.

Bank Transfers Worldwide

Free again. But sometimes your bank will charge you around £10 to arrange them from within the EU and more elsewhere. Three things to be aware of : we do ask that the payment is in British Pound Sterling (GBP), transfers can take a few days (3-5 is normal)  to clear, and the price is only guaranteed when we receive funds in full.

 

 

Call us up and pay by debit or credit card. We are on 020 7704 5700

 

UK Debit Cards

There is no surcharge on UK bank issued Debit cards (such as Maestro or Visa Debit). Be aware that some pre-paid debit cards and Electron cards do not work over the phone though.

Mastercard and Visa Credit Cards

Happy to accept them, however there is a 2.5% credit card surcharge.

American Express

Happy to accept them, however  there is a 3% credit card surcharge.

Cash

Fine. Visit our Islington store. Its open 6 days a week here

Cheques

Haven't seen one in ages. Mainly because the do take up to 15 working days to clear and are being phased out by the banks.

How its done

Deposit and booking

Your trip usually can be held for a day or so. We are happy to give you all your trip details over the phone, but to continue to hold them, and to get a full detailed itinerary, a non-refundable deposit of £75 per person or 10% of the flight cost (whichever is more) is required. From here on until your remaining balance is due, any route or date changes are at their cheapest or even free. If you are booking any hotels, tours or hire cars, a non-refundable deposit of at least 10% is required.

Final payment

Generally, final full payment is due within 6 to 10 days of the booking being made. Some airlines are more lenient on this, but be aware that once final payment is taken, governments or airlines can’t pass on any tax rises or dubious fuel surcharges. In other words, the sooner you can pay for the lot, the better. The remaining balance of any hotel, tour or car hire bookings won’t be due until 10 weeks before you go.

The really really important bit

Check your documents

After the deposit is paid, you’ll be e-mailed a booking confirmation with full flight details and costings, plus the terms and conditions. It’s wise to check this thoroughly to ensure that everything is as you wish it to be. It is very easy to change things the day a deposit is paid. Tricky after a balance has been paid.

My Trip


 

My RTW itinerary

The moment you book any RTW flight with roundtheworldflights.com you can take advantage of a specially designed system to look at your itinerary online - it's through our reservation system and it's called View Trip - and it's a very convenient way for you to check your RTW flight itinerary online. To see your RTW itinerary online just click here

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