'Global Village' means The Global Village Travel Centre Limited, a company registered
in England with number 3398685 and having its registered office address at 32-33 Upper Street, London, United Kingdom N1 0PN.'You' means any person accessing the
Website and the term 'Your' shall be construed accordingly. this 'Website' means
this site, having as its homepage the URL www.roundtheworldflights.com , all other
web pages and sites provided by Global Village and the contents, information, material
and services of, in or on any of them.
2. Binding Agreement
These terms and conditions constitute a legally binding agreement between You and
Global Village and govern Your use of this Website.
This Website is operated by Global Village, which also uses the trading name roundtheworldflights.com.
Information on this Website is for information only and is provided 'as is' without
warranty or representation of any kind (whether express or implied) whether as to
completeness, accuracy, satisfactory quality, fitness for a particular purpose or
No part of this Website, nor the information on it, constitutes an offer capable
of becoming a contract by acceptance. Global Village shall not be bound by any timetabling,
price or other information on this Website. Any tickets, products or services purchased
by You shall be subject to the Terms and Conditions of Booking.
4. Your Obligations
You are responsible for procuring the necessary equipment and the payment of telephone
and all other charges necessary to access the Website. You accept responsibility
for any content you transfer through or post on the Website and You agree not to
use nor allow any third party to use directly or indirectly this Website:
* for any illegal purpose and in accordance with all relevant laws;
* to transmit or post any chain letters or any material for the purposes of publicity,
promotion and/or advertising;
* to upload, transmit or distribute by any means computer viruses, worms, macro
viruses, or similar programs;
* to transmit or post any material which is defamatory, offensive, or of an obscene
or menacing character, or in such a way as to cause annoyance, inconvenience or
* such that the whole or part of the Website is interrupted, damaged, rendered less
efficient or such that the effectiveness or functionality of this Website is in any way impaired;
* in any manner which constitutes a violation of the rights of any person, firm
or company (including, but not limited to, intellectual property rights and rights
* to attempt any unauthorised access to any part or component of this Website or
any third party web site to which you can connect via this Website (or other directly
or otherwise connected network);
* in such a manner that is inconsistent with these terms and conditions or an abuse
of this Website in each case as determined in Global Village's reasonable opinion;
* in any jurisdiction that does not give full effect to these terms and conditions.
You agree that in the event that you have any right, claim or action against any
user arising out of the use of this Website then you will pursue such right, claim
or action independently of, and without recourse to Global Village. You shall be
responsible for keeping Your own copies of all content published by you in connection
with this Website. Global Village is not responsible for any file recovery or for
files or data lost by You.
5. Warranty and Indemnity
You warrant that Your use of this Website is lawful in the jurisdiction in which
You are present at the time of such use and in any other applicable jurisdiction.
You further agree to indemnify Global Village, and any subsidiary or holding company
(as defined in section 53 Companies Act 1989) of Global Village and their respective
officers, directors and employees, immediately on demand, against any and all claims,
liability, damages, costs and expenses, including legal fees, arising out of any
breach of these terms and conditions by You or any other liabilities whatsoever
arising out of Your use of this Website.
6. Global Village Rights
Global Village reserves the right:
* in its sole discretion and without notice, to stop or limit access to any features
of the Website if Your usage of that feature is deemed excessive or against the
interests of other users of the Website or if it is in breach of these terms and
* to modify or discontinue, temporarily or permanently, this Website with or without
notice to You;
* in its sole discretion and without notice, to remove or edit or otherwise deal
with any postings, data, emails or contributions to bulletin boards made by You
on or via the Website;
* to change these terms and conditions from time to time. Any such changes will
be displayed on this Website and will take effect 7 days after notification. Your
continuing use of this Website thereafter will constitute acceptance of such changes.
You should ensure that you review the terms and conditions regularly as You are
solely responsible for ensuring that You are aware of any changes which have been
made to them.
Global Village may provide links to other web sites or resources. You acknowledge
and agree that Global Village is not responsible for the availability of such external
sites or resources, and does not endorse and is not responsible or liable for any
content, advertising, products or other materials on or available from such sites
or resources. You agree that Global Village will not be responsible or liable, directly
or indirectly, for any damage or loss caused, or alleged to be caused, by or in
connection with use of or reliance on any such content, goods or services available
on such external sites or resources. You may not link this Website to any other
website without the prior written permission of Global Village.
8. Intellectual Property
All copyright, trademarks and all other intellectual property rights in this Website
belong or are licensed to, and shall remain vested in, Global Village. You acknowledge
that you are permitted to use this material only as expressly authorised by Global
Village and may not copy, reproduce, transmit, distribute or create derivative works
of such material without express authorisation.
This Website is for your personal use only and you agree not to (and agree not to
assist or facilitate any third party to) distribute or commercially exploit such
material and content. If you become aware of any such distribution or commercial
exploitation, You will let us know immediately.
9. Limitation of Liability
Global Village does not endorse or oppose any opinion or analysis expressed on this
Website, nor is it responsible for information therein. You should also be aware
that Global Village does not examine the use to which You or other users put the
Website or the nature and content of the information You or they are posting, sending
or uploading. You agree that, except for death and personal injury arising from
the negligence of Global Village, neither Global Village not its directors, officers
or employees shall have any liability to You whatsoever whether in contract, tort,
negligence, pre-contract or other representations or otherwise arising out of or
in connection with this contract or Global Village's default thereunder. You agree
that we shall not be liable in contract, tort, negligence, statutory duty or otherwise,
for any loss or damage whatsoever arising from or in any way connected with your
use of this Website and any information provided to You therein, including, without
limitation, damage for loss of business, loss of profits, business interruption,
loss of business information, or any other pecuniary loss (even where we have been
advised of the possibility of such loss or damage).
10. Privacy Statement
The Privacy Statement which appears on the website forms part of these terms and
conditions. By accessing this site you agree that Global Village may act in accordance
with the Privacy Statement.
11. No Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach
of any provision.
In the event that any of these terms and conditions, or any part of them, is deemed
by any Court or authority of competent jurisdiction to be unenforceable or invalid,
the offending term or condition or relevant part thereof shall be modified so as
to render it enforceable and valid in accordance with the intention of the original
text to the fullest extent permitted by applicable law. The validity and enforceability
of the remaining terms and conditions shall not be effected.
13. Entire Agreement
These terms and conditions constitute the entire agreement between the parties with
respect to their subject matter and exclude any representations and warranties previously
given or made other than any negligent or fraudulent misrepresentation.
14. Choice Of Law
These terms and conditions shall be governed by English law and the parties hereby
irrevocably submit to the exclusive jurisdiction of the English courts.
1. Full Payment will be deducted from Your Credit/Debit Card at the time of making
your on-line reservation. This will be debited for all named persons contained in
2. In making an on-line reservation or any service contained within our website
it is assumed that you have checked for Visa requirements for both your destination
and Transit points, checked for Medical requirements and are aware of the need for
Travel Insurance to cover against Medical illness abroad and cancellation due to
medical reasons, for all persons contained within the reservation.
3. In most cases Air fares cannot be changed and a date change will be treated as
a cancellation and may result in 100% cancellation charges being applied. There
may be certain services such as Car Hire that may permit a date change or cancellation
at a charge, this will depend on the conditions of the service provider and the
type of service being booked. Before making a reservation, make sure you are fully
conversant with the cancellation and amendment charges that will be applied should
you need to change or cancel your reservation. For further information please contact
4. Prices shown are guaranteed once a reservation reference has been given and your
Credit/Debit Card transaction has been completed. It is sometimes a requirement
of certain Banks, for us to obtain further information from the Cardholder such
as identification. Should this situation occur you will be contacted by one of our
Internet reservation team. In the event of your Credit/Debit card being unable to
be processed, you will be contacted and offered an alternative way to pay for your
5. Airline schedules are subject to change and withdrawal without notice and we
take no responsibility for this occurrence, where this occurs, you will be subject
to the conditions of the carrier in relation to altering your reservation or requesting
6.Travel documents are despatched 10-14 days prior to departure by First Class Mail.
We will gladly keep your documents in our office for collection. We can forward
your Tickets by Business Post (Secured Mail) at a charge of £5.00.
7. We take no responsibility for reservations that have not been completed without
receiving a booking reference. If you are unsure at any time in the reservation
process as to whether your transaction has been completed, you should telephone
our Internet reservation team, to check that the transaction is complete and obtain
the booking reference number.
8. It is a condition that you reconfirm all onward and return flights, no later
than 72 hours prior to departure; this will avoid cancellation of booked seats and
will update you on schedule changes.
These are our general conditions of sale and others may apply, including the Airline
with whom you are travelling. Please contact our office for these or any further
information you require.
A non-refundable and non-transferable deposit is payable
at the time of booking. The balance of your booking must be paid 1-0 days after no later than 10
weeks before your departure and a lot of circumstances sooner.
This date will be shown on your booking confirmation.
Please note we do not send reminders.
If the balance is not paid by this date your travel
arrangements may be cancelled and you may forfeit your deposit.
Whilst your deposit secures your reservation it does
not always guarantee the final cost of your travel arrangements (Taxes, fuel surcharges
and airfare frequently go up)..
Prices are subject to change and a fare is guaranteed
only when your travel documents are issued. It is therefore to your advantage to
finalise payment as soon as possible.
Tickets & vouchers cannot be issued until full payment
has been received.
Payment can be taken by bank transfer* (our favourite), cash, cheque, credit card (Visa,
Mastercard), debit card (Visa Debit), or American Express.
Payment by UK credit card will be subject to a 2.5% surcharge,
however payment by a debit card (Maestro, Visa
Debit) will not be subject to any charge.
Payments by American Express are subject to a 3% surcharge.
If your travel documents are paid for by a third party
using their credit/debit card we will require written authorisation by the cardholder
with a signature and a copy of the card.
Personal cheques require 15 working days to clear. If
our bank returns any cheque to us unpaid, a £15 charge will be levied.
|Bank transfers are our favourite method of payment. They attract no bank fees within the UK (and a minimal amount within Europe), can be done digitally or on the phone with your bank and take 2 to 3 working days to come through. We are fans. Also they keep our costs down which we can then transfer to you, our lovely customers.
Whilst we make every effort to ensure that your holiday runs smoothly, there may be occasions when things do not go as planned.
(a) If you have a problem during your travels, you must inform the relevant supplier locally (e.g. hotelier, airline or tour operator) in order that they can try to put things right.
(b) If your complaint or problem has not been resolved to your complete satisfaction, please either call or send us an email so that we are given the opportunity to assist.
(c) If you fail to follow either of these procedures, your right to compensation may be affected, as we will have been deprived of the opportunity to rectify the problem.
(d) If you still have cause for complaint on your return to the UK you should write to us within 28 days giving your booking reference number and outlining in full the reason for your complaint or dissatisfaction.
32-33 Upper Street,
United Kingdom N1 0PN
(e) We can also offer you an arbitration scheme for the resolution of disputes arising out of or in connection with this contract. Further information Trading Standards Service, Public Protection Division, Islington Council, 222 Upper Street, London N1 1XR. Please note fees may apply for this service.
The company has an Air Travels Organisers License (ATOL - 6283)
granted by the Civil Aviation Authority (CAA), we also act as a retail agent for
other ATOL holders. In the unlikely event of insolvency, the CAA will ensure that
you are not stranded abroad and will arrange to refund any money you have paid to
us for an advance booking. For further information please visit the ATOL website
at www.atol.org.uk. The ATOL receipt
confirms that your money is protected by an Air Travel Organiser's Licence granted
by the CAA. Please note if scheduled airline flights are booked we will include
Schedule Airline Failure Insurance (SAFI) to your booking. The company is also a
member of the International Air Travel Association (IATA). Travel
insurance is strongly recommended at all times, and in some situations, is compulsory.
The company will not accept responsibility for any persons who fail to take out
adequate travel insurance.
Your Financial Protection
When you buy an ATOL protected flight or flight inclusive holiday from us you
will receive an ATOL Certificate. This lists what is financially protected, where
you can get information on what this means for you and who to contact if things
We, or the suppliers identified on your ATOL Certificate, will provide you with the
services listed on the ATOL Certificate (or a suitable alternative). In some cases,
where neither we nor the supplier are able to do so for reasons of insolvency, an
alternative ATOL holder may provide you with the services you have bought or a
suitable alternative (at no extra cost to you). You agree to accept that in those
circumstances the alternative ATOL holder will perform those obligations and you
agree to pay any money outstanding to be paid by you under your contract to that
alternative ATOL holder. However, you also agree that in some cases it will not be
possible to appoint an alternative ATOL holder, in which case you will be entitled to
make a claim under the ATOL scheme (or your credit card issuer where applicable).
If we, or the suppliers identified on your ATOL certificate, are unable to provide
the services listed (or a suitable alternative, through an alternative ATOL holder or
otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may
make a payment to (or confer a benefit on) you under the ATOL scheme. You
agree that in return for such a payment or benefit you assign absolutely to those
Trustees any claims which you have or may have arising out of or relating to the
non-provision of the services, including any claim against us, the travel agent (or
your credit card issuer where applicable). You also agree that any such claims may
be re-assigned to another body, if that other body has paid sums you have claimed
under the ATOL scheme.
The company cannot accept responsibility or pay any compensation for any loss, delay,
cancellation or alteration of travel arrangements caused by circumstances that amount to 'Force Majeure'. This may include war, threat of war,
riots/civil strife, industrial disputes, fire, adverse weather conditions, natural
disaster, terrorist activity and all other events beyond the company's control.