FAQs after

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Can I change my flight dates?
Date change rules vary by route, airline, and fare. As a general rule, the date for the first international flight of your journey is fixed, and cannot be changed without substantial cost. Changes to most other flights are permitted, subject to airline change fees and availability of seats on your desired new dates. The easiest, safest and cheapest way to make date changes while you are traveling is to contact us as we offer an Exclusive RTW Concierge Service here. Please check your booking confirmation for the date change rules applicable to your specific itinerary.

How much notice do I have to give to change my dates?
If you do not intend to take a confirmed flight (including flights booked for a provisional date), you must change your dates before the flight departs. Failure to do so may result in the airline cancelling your remaining flights and you incurring costs to have them re-instated. As a rule of thumb it is important you change your flight dates at least seven days before the flight is due to depart.

 



How much luggage can I take?

The most common system used, is the weight system. This allows you to take the following amount of luggage at no extra cost to you.

• Economy Class 20-30kg (depending on the airline)
• Premium Economy/Business Class 30kg
• First Class 40kg

 

How do I change my dates once I leave the UK?
The easiest, safest and cheapest way is to contact us. Our Travel Concierge Service means we will only charge whatever the airline fees are to change your dates. These can be found on your booking confirmation. Please email your consultant and cc in This email address is being protected from spambots. You need JavaScript enabled to view it.  with your ideal dates and advise how flexible you are e.g. plus or minus 1 day etc. Please include your roundtheworldflights.com Booking Number and the debit or credit card you wish to use for the fees (with expiry date and 3 digit security number). If you do this when you are in a place where you are able to access your emails regularly then it will definitely make your life easier too. Alternatively, you can contact the airline directly but due to the complex nature of RTW tickets, it may be complicated, confusing and could cause problems to onward flights.

Can I change my route once I leave the UK?
In most cases you will be able to re-route your ticket although this will cost a little more (GBP£75-£250 plus any additional taxes for the new destination) The easiest, safest and cheapest way to make changes is to contact us. Our Travel Concierge Service means we will only charge whatever the airline change fees are. These can be found on your booking confirmation. Please email your consultant and cc in This email address is being protected from spambots. You need JavaScript enabled to view it.  with your ideal route and dates. Please also advise how flexible you are with dates e.g. plus or minus 1 day etc. Please include your roundtheworldflights.com Booking Number and the debit or credit card you wish to use for the fees (with expiry date and 3 digit security number). If you do this when you are in a place where you are able to access your emails regularly then it will definitely make your life easier too. Alternatively, you can contact the airline directly but due to the complex nature of RTW tickets, it may be complicated, confusing and could cause problems to onward flights.


Important Information

We will endeavour to get back to you ASAP (usually the same business day) and always within 72 hours. However please note that we cannot change any dates departing within 7 days and will also need at least 7 days notice to book any new dates – in these cases you must contact the airline directly . Please also note that we are only able to change certain airlines, and that sometimes a booking drops off our system and becomes embedded within an airline system after you have left the UK. In that case you MUST contact the airline directly. There are some fares that do not allow changes - (please see your Booking Confirmation for details)

 

Can I get a refund if my plans change or I cancel my trip?

Supplier charges and cancellation fees apply to your travel arrangements, and are detailed on your Booking Confirmation. If you wish to cancel your flights, tour or hotels, this can be done by contacting your consultant in writing - most passengers do so by email (consultants emails are here) and please cc in This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

Please note, that once you have started travel, your tickets are 100% non-refundable

We strongly advise you purchase travel insurance that includes cancellation protection. For more information on travel insurance, please visit here

Islington, London N1 0PN

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Third Floor, 32-33 Upper Street,

Islington, London N1 0PN

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Refunds do take a while

12 months is not unusual but on average 3 - 6 months is usually what they take (it really does depend on the airline).